BrightBox Solutions. Help Desk Simplified.
(877) 615-5194
  • Help Desk Simplified

    Need help desk software that is easy to use without sacrificing power?

    Help Desk Premier has the features you’d expect from an enterprise solution, but without the enterprise price tag.


    or try the Online Demo

  • Freshly Redesigned Help Desk Software

    A fast, modern and reliable web-based interface helps you track incidents, requests, and problems. ITIL ready with Change Management, Escalation and Active Directory Password Reset Tools.


    or try the Online Demo

  • Help Desk Premier is highly customizable, because your help desk software should work the way you do.

    Define unlimited custom fields, ticket templates, custom actions, and unlimited views of your data so you always have quick access to what matters most.


    or try the Online Demo

Help Desk Software – Simple, Yet Powerful

Help desk software from BrightBox Solutions has everything you need to deliver top quality service to your customers, without overwhelming you with a complicated interface that takes weeks or months to learn.  Help Desk Premier allows your organization to effectively manage incidents, requests and problems with dynamic software that is feature-rich yet easy to install and easy to use.

Help Desk Software from BrightBox Solutions
Help Desk Premier is a powerful, highly customizable web-based help desk software solution for help desks and service desks of all sizes
Learn More About Help Desk Software
Learn more about Help Desk Software and how Help Desk Premier can bring efficiency and simplicity to your help desk or service desk.
Password Reset Software from BrightBox Solutions
Password Administratorallows your Active Directory users to reset their password without help desk intervention.  Password Administrator can be used as a companion tool to Help Desk Premier, or used on its own.

Versatile and Dynamic Help Desk Software

Whether you are looking to manage your help desk or service desk, or just need an effective solution for general issue tracking, you can be up and running in minutes. Flexible and highly customizable, Help Desk Premier is well-suited to many types of help desk and service desk operations. It does all this at a price that can’t be beat.

Learn More About Help Desk Software

To learn more about Help Desk Premier, or to get a Personalized Demo and learn how we can make your help desk or service desk more efficient, call us at 877-615-5194 or use our contact form.